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Choosing Desktop As A Service Provider: Everything You Need To Know

Choosing Desktop as a service provider: Everything you need to know

Desktop as a Service (DaaS) is a cloud computing solution in which a cloud service provider distributes virtual PCs or desktops to end customers through the internet for a fee per user.

What is DaaS?

Employees anticipate accessing their work on any device, any place. Companies are also searching for a low-cost, straightforward solution to offer the desktops securely and apps users need to conduct their jobs.

IT management issues affecting traditional PC systems range from straightforward employee password resets to intricate data security patches and updates. These can affect the user experience, reduce productivity, and waste significant time for IT managers.

Virtualization is a popular choice among clients but frequently necessitates financial outlays and specific IT knowledge. As a result, many businesses are searching for an easy fix that fits within an operational expense structure.

Customers who want the centralization, security, and control of VDI but are drawn to the ease of having a reputable company handle simple desktop management on their behalf may find DaaS a feasible choice.

Critical Advantages of Desktop as a Service

The following is a brief list of some of the main advantages of DaaS:

How to Assess Providers of Desktop as a Service

There are several well-known DaaS alternatives available, including ones from AWS and Azure. Make sure the vendor you choose can supply the following skills and that their services meet your expectations.

Compatibility with the currently implemented virtualization

Choosing a service with a format that works with your existing on-premises virtualized systems is crucial. IT professionals must rebuild your systems if services are incompatible, which can take time and work.

Choose a provider that is already compliant and has resources available to assist you in migrating your current setups; this is a better choice and benefits your company.

Documentation and support

Verify that the suppliers’ documentation correctly identifies the services they offer before deciding. This includes your responsibilities vs. those of the service provider. It also entails thoroughly comprehending desktop licencing.

For instance, how much are you paid per user, for example, per minute or month? Another crucial aspect is knowing what kind of help is offered. What service level agreements, for instance, are in place to ensure availability? Or, how quickly will technical support respond if something goes wrong?

Backup and recovery options

Like most cloud services, DaaS frequently has built-in backup and recovery features. However, these choices might not be standard or covered by your license fees. You should check the backup and recovery options and manage those alternatives. You should also choose what needs to be backed up.

Backups might not be a problem if you only use temporary PCs with no permanent storage. However, you must have a strategy for regularly backing up that information if you have persistent desktops with local storage to ensure that no data is lost.

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